Terms of Service

Agreement

These terms govern your use of the ShipSourced platform at shipsourcedcenter.com, including the ShipSourced app for Shopify. By connecting a store or using the platform, you agree to these terms. If you do not agree, do not connect a store or use the service.

The Service

ShipSourced Inc. provides third-party logistics and order fulfillment services. When you connect a store, we:

• Import your orders and product catalog so they can be fulfilled
• Pick, pack, and ship orders from our warehouses
• Purchase shipping labels on your behalf
• Write tracking information back to your store

Availability of any particular warehouse, carrier, or shipping rate is not guaranteed and may change.

Your Account

You are responsible for the accuracy of the information on your account, for the security of your login credentials, and for all activity that occurs under your account. You must have the authority to connect any store you connect and to grant us the permissions the app requests.

Your Products and Inventory

You are responsible for ensuring the goods you send us are lawful to store, ship, import, and export, and that the product information you provide — including weights, dimensions, and customs descriptions — is accurate. We may decline to handle goods that are prohibited, hazardous, or that we are not equipped to store or ship.

Fees and Billing

Fees for fulfillment, shipping, storage, and any additional services are set out in your quote or plan. Shipping label costs are billed at cost plus any agreed markup. Charges are raised as orders are fulfilled and are collected using the payment method on file. Quoted rates may change when carrier rates change.

Cancellation

You may stop using the service and disconnect your store at any time by uninstalling the app or contacting us. Uninstalling the app revokes our access to your store. Charges already incurred for work performed remain payable, and you remain responsible for arranging the return or disposal of any inventory held at our warehouses.

Liability

We are not liable for delays, loss, or damage caused by carriers, customs authorities, or events outside our reasonable control. Where we are liable for loss of or damage to goods in our care, our liability is limited to the documented cost of the goods concerned. Nothing in these terms limits liability that cannot be limited by law.

Changes

We may update these terms. Material changes will be reflected in the "last updated" date above, and continued use of the service after a change constitutes acceptance of the updated terms.

Contact

Questions about these terms:

ShipSourced Inc.
110 W Pontiac Way
Clovis, CA
info@shipsourced.com